Ratings & Reviews

Overall Rating

5(81 reviews)93.8% of customers recommend this property

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Resident Reviews

submitted by James M. - |Recommended: YesGood place to live — Living here is pretty good. Good leasing staff, maintenance staff, and good concierge. I would recommend.
response from property -Hi James, Thank you for the 5-star review! We are so happy to hear that you are enjoying your experience here at the Meridian at Eisenhower and that you would recommend us! Please don't hesitate to reach out if there is every anything you need. Sincerely, Ashleigh N.
submitted by Hilary M. - |Recommended: YesGreat, Affordable Complex in Alexandria — This place has just about everything you need. Although it may not be as fancy as some of the other places in the area, you definitely get your money’s worth here.
response from property -Hi Hilary, It makes us so happy to hear that you have found everything you need right here at the Meridian at Eisenhower! Please don't hesitate to reach out if there is anything else we can do to enhance your experience! Sincerely, Ashleigh N.
submitted by Julie D. - |Recommended: YesClean — its ok
response from property -Hi Julie, Thank you for taking the time to review our community. Our Property Manager would like the opportunity to speak with you further regarding your review and any concerns you may have. He will be reaching out to you shortly. In the mean time if you may reach him directly at 703-549-9400. We look forward to speaking with you soon! Sincerely, Ashleigh N.
submitted by Stephen H. - |Recommended: YesGreat Place to Live - Glad we made the move — Recently moved to the Meridian at Eisenhower Station and so far the experience has been great. All of the staff have been friendly and helpful. The lobby and common areas are always clean and orderly. Any of the deficiencies I raised during the move-in inspection were quickly addressed and repaired to satisfaction. The building is secure, including the parking garage, and we always feel safe. The location is great since you can walk to the movies, dinner, Old Town, and the metro. I highly recommend living here
response from property -Hi Stephen, Wow! Thank you so much! We are so happy to hear that you have had such a great experience here at Meridian at Eisenhower and that our team has done such an excellent job of taking care of you. We truly appreciate the recommendation and your positive comments, you made our day! Please don't hesitate to reach out if we can be of more service. Sincerely, Ashleigh N.
submitted by Briana W. - |Recommended: YesN A — N A
response from property -Thank you so much for the 4 star rating, we really appreciate it! If there is anything we can do to enhance your experience, please let us know.
submitted by Patricia D. - |Recommended: YesVery happy resident — I love living here. The apartment is well-constructed. I don't hear my neighbors at all. Maintenance is very responsive. Pest control is effective.
response from property -We love having you! Thank you so much for the five stars and choosing Meridian at Eisenhower for your home. Our team is here to help, so don't hesitate to let us know if you need anything at all.
submitted by Nurdan L. - |Recommended: YesLovely View — Lovely 22nd floor view of everything from the Potomac River to the National Harbor and even Washington DC. The office personnel and the head concierge are very professional and knowledgeable in what they do with pleasant attitude. There’s always some sort of activities going on at the lobby which are put together very tastefully. Conveniently close to many restaurants, businesses and Old Town in walking distance. My stay mostly was pleasant.
response from property -We are so happy to hear that you enjoyed your time at our community and that you loved the view! We love that you can see the Potomac from our community and our location is hard to beat minutes from Old Town shopping and dining. Our team works diligently to provide the highest level of service and we are so glad that their hard work resonated with you. We hope that you will consider staying with us again and look forward to serving you in the future. Sincerely, Taryn S.
submitted by William H. - |Recommended: NoIt's ok, I guess — There's better places for the same price.
response from property -Thanks for taking the time to share your concerns with us William. We are sorry to hear that you haven't had the best experience with our community. Our manager Michael, will be reaching out so that we can better understand your concerns and see how we can improve. We look forward to speaking with you soon. Sincerely, Taryn S.
submitted by Regina C. - |Recommended: YesClean, comfortable building — Feels safe, nice amenities gym pool lounges , friendly staff at the desk and leasing office. Not as modern feeling as some buildings but the upkeep in the units and common spaces is good. They do a nice job of having social events offerings in the main lobby every few months- it's always nice to get some free food treats Maintenance requests are answered quickly and efficiently but would prefer faster email responses from management. I felt comfortable that my rent was competitive. Overall a nice place to live.
response from property -Hi Regina, Thank you for the positive review and for sharing your feedback with us. We are so happy to hear that overall you enjoy calling Meridian at Eisenhower home. We take pride in our community and we are glad it shows. We apologize for any delays in communication with our team. Our Property Manager would like the opportunity to speak with you in more detail about your experience to see what improvements need to be made to help prevent this happening in the future. He will be reaching out to you shortly. Please let us know if there is anything else we can assist you with in the future. Sincerely, Ashleigh N.
submitted by Kevin P. - |Recommended: NoProperty manager does not seem to understand customer service. — The property manager has twice put threatening letters on my door to evict me for not paying my rent when in both occasions my rent payment was in the mailbox. I can understand once, but twice is unacceptable. He also never called or wrote me to apologize for his incompetence. He just recently sent me a lease renewal offer, trying to raise my rent, even though the Metro Station is closing for six months and we will have to endure the station construction noise at night. RIDICULOUS I gave the staff one stare specifically for the property manager, Michael Gnaho. The rest of the staff is very nice and helpful. The maintenance staff is the best
response from property -Hi Kevin, I am so sorry we let you down. You expected an apology after we received your payment in the mail and we didn't deliver, for that I apologize. We typically send notices the day after rent is due and when checks are mailed by the bank it sometimes can cause a delay resulting in the check arriving the day after even though the check is dated for an earlier date. While there is no way for us to avoid the mandatory shut down of the metro station, we certainly understand the frustration. A large number of communities and stations will be affected we are trying to do the best we can to mitigate this by sharing as much information as we can about transit options. We appreciate you sharing your concerns with us and if your open to it, we would like an opportunity to speak with you to see if there is anyway we could mend this relationship. Please reach out to our team at 703-549-9400 when you have a moment. Sincerely, Taryn S.
submitted by Mark D. - |Recommended: YesExcellent, Professional Property — Leasing staff are absolutely fantastic and go above and beyond on every occasion Maintenance staff are lightning fast, accommodating, professional, and technically sound. I have not needed to reenter a maintenance request, always fixed on the first attempt, usually same day or next day. I lucked out finding an apartment available at Meridian
response from property -Hi Mark, Wow 5 stars all around! Thank you so much for the amazing review and for sharing your experience. Our team will be excited to hear that they are doing such an awesome job. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Meridian at Eisenhower! Sincerely, Ashleigh N.
submitted by Adam H. - |Recommended: YesVery nice place to live — The apartment is worth the rent. It’s high quality and pleasant to live in
response from property -Hi Adam, Wow! Thank you for the 5-star review! We are so happy to hear you enjoy living at the Meridian at Eisenhower. Please let us know if we can be of more service. Sincerely, Ashleigh N.
submitted by Ajai V. - |Recommended: YesClean, well-kept and friendly. — The amenities are great, and the staff are very friendly and competent. Love the frequent community events
response from property -Hi Ajai, Thank you so much for the great feedback, we are so happy to hear that you are having such a great experience at our community. Please don't hesitate to reach out if you need anything at all. Sincerely, Ashleigh N.
submitted by Christopher R. - |Recommended: YesIt is a nice, quiet place to live — Friendly helpful staff, can't hear my neighbors, plenty of parking, and maintenance issues are taken care of really quickly.
response from property -Hi Christopher, We are so happy that you have had such a great experience at our community! We will make sure to pass along your comments to the team. Please let us know if there is anything else we can assist you with in the future. Sincerely, Ashleigh N,
submitted by Jeffrey W. - |Recommended: YesWonderful place and staff — Overall, the building and grounds are well maintained. The staff are friendly and nice, especially those in the leasing office...they are all rock stars. The location is great...it is close to the Metro station, access to the interstate, movie theater and numerous shops and restaurants. I enjoy the free coffee every morning and makes my home away from home much more enjoyable Thank you.
response from property -Hi Jeffrey, Thank you so much for your positive comments about Meridian at Eisenhower Station! We are happy to hear that you are enjoying your experience at our community. Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. Sincerely, Ashleigh N. Sincerely, Ashleigh N.