Lovely View|Recommended: YesLovely 22nd floor view of everything from the Potomac River to the National Harbor and even Washington DC. The office personnel and the head concierge are very professional and knowledgeable in what they do with pleasant attitude. There’s always some sort of activities going on at the lobby which are put together very tastefully. Conveniently close to many restaurants, businesses and Old Town in walking distance. My stay mostly was pleasant.
We are so happy to hear that you enjoyed your time at our community and that you loved the view! We love that you can see the Potomac from our community and our location is hard to beat minutes from Old Town shopping and dining. Our team works diligently to provide the highest level of service and we are so glad that their hard work resonated with you. We hope that you will consider staying with us again and look forward to serving you in the future. Sincerely, Taryn S.
It's ok, I guess|Recommended: NoThere's better places for the same price.
Thanks for taking the time to share your concerns with us William. We are sorry to hear that you haven't had the best experience with our community. Our manager Michael, will be reaching out so that we can better understand your concerns and see how we can improve. We look forward to speaking with you soon. Sincerely, Taryn S.
Clean, comfortable building|Recommended: YesFeels safe, nice amenities gym pool lounges , friendly staff at the desk and leasing office. Not as modern feeling as some buildings but the upkeep in the units and common spaces is good. They do a nice job of having social events offerings in the main lobby every few months- it's always nice to get some free food treats Maintenance requests are answered quickly and efficiently but would prefer faster email responses from management. I felt comfortable that my rent was competitive. Overall a nice place to live.
Hi Regina, Thank you for the positive review and for sharing your feedback with us. We are so happy to hear that overall you enjoy calling Meridian at Eisenhower home. We take pride in our community and we are glad it shows. We apologize for any delays in communication with our team. Our Property Manager would like the opportunity to speak with you in more detail about your experience to see what improvements need to be made to help prevent this happening in the future. He will be reaching out to you shortly. Please let us know if there is anything else we can assist you with in the future. Sincerely, Ashleigh N.
Property manager does not seem to understand customer service.|Recommended: NoThe property manager has twice put threatening letters on my door to evict me for not paying my rent when in both occasions my rent payment was in the mailbox. I can understand once, but twice is unacceptable. He also never called or wrote me to apologize for his incompetence. He just recently sent me a lease renewal offer, trying to raise my rent, even though the Metro Station is closing for six months and we will have to endure the station construction noise at night. RIDICULOUS I gave the staff one stare specifically for the property manager, Michael Gnaho. The rest of the staff is very nice and helpful. The maintenance staff is the best
Hi Kevin, I am so sorry we let you down. You expected an apology after we received your payment in the mail and we didn't deliver, for that I apologize. We typically send notices the day after rent is due and when checks are mailed by the bank it sometimes can cause a delay resulting in the check arriving the day after even though the check is dated for an earlier date. While there is no way for us to avoid the mandatory shut down of the metro station, we certainly understand the frustration. A large number of communities and stations will be affected we are trying to do the best we can to mitigate this by sharing as much information as we can about transit options. We appreciate you sharing your concerns with us and if your open to it, we would like an opportunity to speak with you to see if there is anyway we could mend this relationship. Please reach out to our team at 703-549-9400 when you have a moment. Sincerely, Taryn S.
Excellent, Professional Property|Recommended: YesLeasing staff are absolutely fantastic and go above and beyond on every occasion Maintenance staff are lightning fast, accommodating, professional, and technically sound. I have not needed to reenter a maintenance request, always fixed on the first attempt, usually same day or next day. I lucked out finding an apartment available at Meridian
Hi Mark, Wow 5 stars all around! Thank you so much for the amazing review and for sharing your experience. Our team will be excited to hear that they are doing such an awesome job. If there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Meridian at Eisenhower! Sincerely, Ashleigh N.
Very nice place to live|Recommended: YesThe apartment is worth the rent. It’s high quality and pleasant to live in
Hi Adam, Wow! Thank you for the 5-star review! We are so happy to hear you enjoy living at the Meridian at Eisenhower. Please let us know if we can be of more service. Sincerely, Ashleigh N.
Clean, well-kept and friendly.|Recommended: YesThe amenities are great, and the staff are very friendly and competent. Love the frequent community events
Hi Ajai, Thank you so much for the great feedback, we are so happy to hear that you are having such a great experience at our community. Please don't hesitate to reach out if you need anything at all. Sincerely, Ashleigh N.
It is a nice, quiet place to live|Recommended: YesFriendly helpful staff, can't hear my neighbors, plenty of parking, and maintenance issues are taken care of really quickly.
Hi Christopher, We are so happy that you have had such a great experience at our community! We will make sure to pass along your comments to the team. Please let us know if there is anything else we can assist you with in the future. Sincerely, Ashleigh N,
Wonderful place and staff|Recommended: YesOverall, the building and grounds are well maintained. The staff are friendly and nice, especially those in the leasing office...they are all rock stars. The location is great...it is close to the Metro station, access to the interstate, movie theater and numerous shops and restaurants. I enjoy the free coffee every morning and makes my home away from home much more enjoyable Thank you.
Hi Jeffrey, Thank you so much for your positive comments about Meridian at Eisenhower Station! We are happy to hear that you are enjoying your experience at our community. Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. Sincerely, Ashleigh N. Sincerely, Ashleigh N.
A great and convenient place to live in Alexandria.|Recommended: YesI've lived here for 3 years, and am completely happy. The concierge and leasing and maintenance staff are all great and fully responsive, the building is well-built and there is no noise from neighbors, parking is plentiful, shopping and restaurants and the Metro are all within a few-minutes' walk.
Hi Stephen, Thank you so very much for such a positive review and for sharing your experience with our community and team. We are happy to hear that you love living here! Our team truly values and appreciates your feedback. Please do not hesitate to let us know if we can be of more service. Sincerely, Ashleigh N.
Great, we ve lived here twice|Recommended: YesCannot hear neighbors, nice floor plans, friendly staff and a very secure building.
Hi Daniel, Thank you very much for taking the time to share your experience! We are so happy to hear that you enjoy calling the Meridian at Eisenhower home! Sincerely, Ashleigh N.
Great place and people, also an amazing location|Recommended: YesThe location is one of the best parts, especially being in Old Town
5 - star rating|Recommended: YesLocation is great Staff is professional Parking is always available Apartment is spacious and up to date Fitness center, game room, and court yard are always clean and well kept
Overall, it's been a very good place to live.|Recommended: YesI've enjoyed living at Meridian for the last two years. I'm only moving as my rent will have gone up 150 month in two years and I haven't received anything new to justify the increase. I think that's a bit steep considering. Overall, the staff are great, neighbors are relatively friendly, no complaints re noise, parking, quick responses to emergencies, etc. I wish the neighborhood was a little more lively, but we're close to the boardwalk, National Harbor, DC and the beltway so there are other options. If you're looking for peace and quiet, this is a great option.
Hi Angela, Thank you so much for your positive comments about Meridian at Eisenhower Station. We are happy to hear that overall you have enjoyed your experience at our community and we truly appreciate your feedback. We strive to offer competitive pricing to all of our residents and our Property Manager will be reaching out to you shortly to discuss your renewal options in more detail. We look forward to speaking with you soon. Sincerely, Ashleigh N.